assignment_return Standard Returns
We accept returns on eligible unused items within 14 days of delivery. Items must be in original condition and original packaging where possible.
To start a return, contact support or use Request Refund from your account orders. Return shipping costs may be deducted from the refund depending on the item and reason.
info Special Conditions
Assembled, used, or custom-cut furniture may not qualify for return unless it arrived damaged or incorrect. Items must be in original condition with original packaging when possible.
If a listing notes a final-sale condition, that item cannot be returned unless it arrived damaged or incorrect.
inventory_2 Damaged or Incorrect Items
If your order arrives damaged or is not what you ordered, report it within 48 hours of delivery.
Send clear photos of the item and packaging to support. We will arrange a replacement or refund and cover return shipping when the issue is on our side.
credit_card Refund Processing
After we receive and inspect a returned item, we notify you of approval or rejection. Approved refunds are processed within 5–7 business days to the original payment method.